Refund Policy
BOOKINGS FEES
Any clients booking where they have not complied with on screen booking requirements (eg phone for availability etc) and who have been unable to park will not be subject to a refund. Normal terms and conditions apply.
NOTICE PERIODS
Within 7 working day of departure – No Refund
With 7 full working days notice – £10 administration charge, remainder refunded
With 8 full working days notice – Full Refund
WINTER OFFER TERMS APPLY
In the event of customers parking at another car park due to late arrival
No Refund
In the event of customers parking at another car park due to not finding our car park
No Refund
Directions are included on website. It is the customer’s responsibility to ensure they have their booking and our emailed direction details with them when they travel.
Lack of confirmation details
Confirmations are sent out automatically by our systems. It is the customer’s responsibility to contact ADMIN to ensure they obtain the relevant details should their confirmation fail to be delivered.
Unused parking days: No refund available for unused or part stays.
Cars are parked at the owners risk
